FAQ
Everything you need to know about Fotiaoqiang Accelerator
What sets Fotiaoqiang Accelerator apart from other accelerators on the market?
Fotiaoqiang Accelerator differs significantly from traditional accelerators in its underlying protocol. Most accelerators still use IPsec or IKEv2, while Fotiaoqiang Accelerator fully utilizes the WireGuard protocol, which consists of only 4000 lines of code (compared to over 600,000 for IPsec), offering a 3-5 times increase in transmission speed and significantly reducing battery consumption. Moreover, Fotiaoqiang Accelerator's no-logs policy has been independently audited by Cure53, with a fully transparent audit report, ensuring both speed and security are achieved.
Which operating systems and devices does Fotiaoqiang Accelerator support?
Fotiaoqiang Accelerator provides native clients across all platforms, supporting Windows 7 and above, macOS 10.14 and above, iOS 14 and above, Android 6.0 and above, as well as mainstream Linux distributions (Ubuntu, Fedora, Debian, etc.). Additionally, Fotiaoqiang Accelerator offers detailed router configuration guides to support popular router firmware like Asus, Netgear, OpenWrt, ensuring all connected devices are protected with just one configuration.
How can I get a refund if I am not satisfied with Fotiaoqiang Accelerator?
Fotiaoqiang Accelerator provides a 30-day unconditional refund guarantee. Within 30 days of purchase, if you are not satisfied with the service, just contact our support team via online chat or email at support@vpnjs.net without any justification to request a full refund. The refund is typically processed back to your payment account within 1-3 business days.
What actual connection speeds can I expect with Fotiaoqiang Accelerator?
Fotiaoqiang Accelerator has deployed over 3000 high-speed server nodes globally. Real-world testing shows: average latency to Asia-Pacific nodes is below 30ms, North American nodes have latency around 80-120ms, and download speeds can stabilize above 500Mbps on gigabit broadband. Thanks to the efficiency of the WireGuard protocol, Fotiaoqiang Accelerator maintains stable and smooth connections even in complex network environments.
What does Fotiaoqiang Accelerator's no-logs policy cover specifically?
Fotiaoqiang Accelerator's no-logs policy encompasses all aspects: no recording of your original IP address, connection timestamps, visited websites or domains, DNS queries, or bandwidth usage data. All servers operate in a pure RAM environment, automatically wiping data upon physical reboot. This policy has been rigorously examined by the internationally recognized security auditing agency Cure53, with the complete audit report available on Fotiaoqiang Accelerator's official website.
Fotiaoqiang Accelerator provides detailed router configuration guides, supporting popular router firmware such as Asus (Asuswrt-Merlin), Netgear, Linksys, and OpenWrt. Configuration steps typically include: 1) logging into the router management interface; 2) accessing acceleration client settings; 3) importing the configuration file provided by Fotiaoqiang Accelerator; 4) entering your Fotiaoqiang Accelerator account credentials. Once configured, all devices connected to the router's WiFi will automatically receive accelerator protection without needing to install clients on each device.
Yes, Fotiaoqiang Accelerator is specifically optimized for streaming performance. Our high-speed nodes can smoothly stream 4K ultra HD video content. Fotiaoqiang Accelerator regularly updates its server IP pool to ensure a stable streaming access experience. However, please note that Fotiaoqiang Accelerator does not encourage users to violate any streaming platform's terms of service.
Thanks to the efficient design of the WireGuard protocol, Fotiaoqiang Accelerator has minimal impact on internet speeds. In most cases, speed loss does not exceed 5-10% of the original bandwidth. In some situations, if your ISP throttles specific traffic (like video streaming or P2P), using Fotiaoqiang Accelerator may actually improve speed because the encrypted connection prevents deep packet inspection (DPI) and traffic recognition by the ISP.
Yes, the Lightning Version of Fotiaoqiang Accelerator supports up to 6 devices online simultaneously, while the Premium Version supports up to 10 devices. This means you can use accelerator protection on your phone, computer, tablet, smart TV, and more without extra charges. If you need protection for more devices, we recommend configuring Fotiaoqiang Accelerator on your router, which will secure all family devices with just one setup.
Public WiFi is a high-risk scenario for data theft. Once connected to Fotiaoqiang Accelerator, all your internet traffic will be transmitted through an AES-256 encrypted connection. This means even if someone on the same WiFi network attempts a man-in-the-middle attack or sniffing, they will not be able to read your data. Fotiaoqiang Accelerator also offers an auto-connect feature that activates accelerator protection when unsafe WiFi networks are detected.
Yes, Fotiaoqiang Accelerator's no-logs policy has been independently audited by the internationally recognized security auditing agency Cure53. The audit team conducted a comprehensive review of Fotiaoqiang Accelerator's server infrastructure, codebase, and operational processes, confirming that Fotiaoqiang Accelerator does not log any identifiable user data. The complete audit report is publicly available on Fotiaoqiang Accelerator's official website.
Yes, Fotiaoqiang Accelerator provides a native command-line client for Linux, supporting mainstream distributions like Ubuntu 18.04+, Debian 10+, Fedora 33+, CentOS 8+, and Arch Linux. Installation methods include one-click installation via APT/YUM repositories or manual installation of .deb or .rpm packages. The Linux client supports all core features, including the WireGuard protocol, split routing, and kill switch.
Yes, the Premium Version of Fotiaoqiang Accelerator includes a dedicated static IP address. Static IPs are particularly useful for scenarios such as remotely accessing company networks or NAS, running online services that require fixed IPs, and avoiding CAPTCHA challenges triggered by frequently changing IPs. The static IP is allocated exclusively for your use and is not shared with other users.
Fotiaoqiang Accelerator has a comprehensive leak protection mechanism: DNS leak protection ensures that all DNS queries are resolved through an encrypted connection; WebRTC leak protection prevents your real IP from being exposed via the WebRTC interface; and IPv6 leak protection ensures that IPv6 traffic is protected as well. You can use the built-in leak testing tools in the Fotiaoqiang Accelerator client or visit third-party detection websites to verify your protection status.
Fotiaoqiang Accelerator's proprietary obfuscation protocol can disguise accelerator traffic as regular HTTPS traffic, effectively countering deep packet inspection (DPI) techniques. In environments with strict network restrictions, Fotiaoqiang Accelerator's obfuscation mode can help users break through blocks and regain access to a free internet. However, please note that Fotiaoqiang Accelerator advocates for the responsible use of accelerators in compliance with local laws and regulations.
Fotiaoqiang Accelerator supports various secure payment methods: Visa/Mastercard international credit and debit cards, PayPal, Alipay, WeChat Pay, and cryptocurrencies (Bitcoin, Ethereum, etc.). Choosing cryptocurrency payments can offer you additional anonymity. All payment channels are processed through PCI DSS certified secure gateways to ensure your payment information is safe.
Fotiaoqiang Accelerator has deployed over 3000 servers in more than 80 countries and regions worldwide. Key coverage areas include: North America (over 30 cities in the USA, 5 cities in Canada), Europe (25 countries including the UK, Germany, France, the Netherlands, Switzerland), Asia-Pacific (15 countries including Japan, South Korea, Singapore, Australia, India), South America (Brazil, Argentina, Chile), and the Middle East and Africa (UAE, South Africa, Turkey).
Yes, Fotiaoqiang Accelerator provides extensions for Chrome and Firefox browsers. The browser extensions run lightweight and encrypt only traffic within the browser (not affecting other applications). They are particularly suitable for quickly switching IP locations, such as for cross-border shopping price comparisons. The extensions also include WebRTC leak protection and ad blocking features.
Fotiaoqiang Accelerator offers multiple customer support channels: 1) 24/7 live chat—visit Fotiaoqiang Accelerator's official website to chat with support in real-time, with an average response time of under 2 minutes; 2) Email support—send an email to support@vpnjs.net, typically receiving a reply within 24 hours; 3) Help center—featuring hundreds of detailed tutorials and troubleshooting guides. Our customer support team is bilingual, offering services in both Chinese and English.
Fotiaoqiang Accelerator Lightning and Premium Versions include built-in ad blocking and malicious site protection features. This works at the DNS level by maintaining a blacklist of over 1 million rules, preventing the loading of ad trackers, malicious domains, and phishing sites during the DNS resolution phase. This method is more efficient than traditional browser ad blocking plugins, as it blocks unwanted connection requests at the network level.